CaddyCall Support
We're here to help. Reach out any time and we'll get back to you quickly.
Contact Us
For help with the CaddyCall app — orders, check-in, account issues, or anything else — email us directly:
support@caddycall.appWe typically respond within a few hours during normal business hours (Mon–Fri, 8 AM – 6 PM ET).
Frequently Asked Questions
How do I place an order?
After checking in at the course, open the CaddyCall app and tap the Order tab. Browse the menu, add items to your cart, and tap Place Order. Your order will be routed to the correct station automatically.
How do I check in?
At the course, tap Check In on the home screen. Enter the cart number or the code provided by the pro shop. Once checked in, you can start ordering.
Where is my order?
Tap the Track tab in the app to see a live status update for your order — from accepted through preparation and delivery.
Can I order for delivery or pickup?
Both options are available at participating courses. On the Cart screen, toggle between Delivery and Pickup before placing your order. Delivery sends a beverage cart to your location; Pickup means you collect your order at the bar or kitchen window.
How do I update my account information?
Tap the Profile tab in the app to view and update your name, email, and other details.
I was charged incorrectly. What do I do?
Email us at support@caddycall.app with your name, the course, and the date of the charge. We'll look into it and resolve it promptly.
Is CaddyCall available at my course?
CaddyCall is rolling out to courses across the US. If your course isn't using CaddyCall yet, share it with them! Course operators can contact us at hello@caddycall.app to get set up.
How do I delete my account?
To request account deletion, email support@caddycall.app with the subject line "Delete My Account". We will permanently delete your account and all associated data within 30 days.